Some parents have informed us that STI-Home has not been updated for some time. He have made efforts to resolve this issue, but have not received a response from STI.
According to our logs, the transfer of data has occurred on time every day with no reports of errors. The problem appears to be a fault on the side of STI. Last week we received this email from STI.
STIHome Software Users:
STI will perform routine server maintenance between 7:00 pm Thursday, October 16, 2008 and 12:00 am Friday, October 17, 2008 CDT. During this time, STIHome will be unavailable.
We apologize for any inconvenience this may cause.
Thank you,
Julie Herring
Software Technology, Inc.
Note: This e-mail is intended for STIHome software users. If you are not the appropriate person, please forward to the correct individual.
It appears as though the problems began around this time. Until the issue is resolve STI data will not be properly updated on their website.
We will keep you posted on the progress of the resolution of this problem.
We apologize for the inconvenience.
HA Tech Team
Parents STI Login